Frequently asked question

We ship to all States in the U.S. except AK and HI

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@kbabylist.com. Please note that returns will need to be sent after consulting Customer service. 

If your return is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@kbabylist.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about a specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for a new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@kbabylist.com.

Orders are processed and shipped within 3 business days
unless otherwise specified

We accept the following payment methods

1. Credit card

2. Google pay

3. Apple pay

4. Shop pay

5. Meta pay

6. Paypal

Please contact customer service at info@kbabylist.com.

You will receive a tracking number with carrier information via E-mail once the order shipped. Please also check the Spam folder for our
E-mails.

Please contact customer service at info@kbabylist.com within 7 days of receipt of the goods.

Please contact customer support via Email at info@kbabylist.com

Inhouse products are shipped from California and dropship varies depending on vendor location.

1. Select a product you would like to purchase and click “Add to cart”

2. Add or subtract quantity in cart if needed

3. Click “Check Out”

4. Fill out Delivery and Payment information and click “Pay now”

Please contact customer support at info@kbabylist.com for instructions on placing bulk orders.

1. Receive discounts and promotional information through Email

2. Able to view purchase history

3. Convenient re-order process

There are no personal information to change because Kbabylist only keeps customer's email address.

Frequently Asked Questions